Director, Strategic Procurement Center of Excellence (COE), Calgary, AB, Saskatoon, SK, Loveland, CO, or other Nutrien site
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The Director, Strategic Procurement COE is responsible for leading a transformational center of excellence that underpins world-class procurement at Nutrien. This includes leading and empowering a strong and focused team within the COE, modifying organizational and governance design as necessary, enabling world-class processes, systems and continuous improvement, facilitating excellent stakeholder engagement and supplier relationship management, and developing all necessary foundations that allows Procurement to, as applicable to the function, grow our world from the ground up.
Our Procurement organization is organized to (i) exact benefits from leveraging enterprise-wide spend and efficiencies associated with central and shared governance, planning, processes, systems, resources, communications and other infrastructure; and, (ii) execute on a geographically beneficial basis to support the unique requirements of each of our business unit operating sites.
The COE provides both strategic and tactical best practices and support services to the Procurement function broadly including central Category Management strategic procurement – Goods, Services and Capital teams – and Business Unit (BU) procurement operations (Potash, Nitrogen, Phosphate, Retail and Corporate) and, where applicable, support to other functions and business partners across the company (eg. IT, HR, Finance, Legal, SHE). The COE provides the critical foundations for excellent customer-centric Procurement service delivery for Nutrien’s BUs.
The COE is currently organized into four practice areas: a. Governance (policies, procedures, tools, templates, data (spend/supplier/material master data), performance and compliance reporting, talent management/training; b. Supplier and stakeholder Relationship Management (supplier lifecycle performance, qualification, risk management, safety, communications, change management, diversity and inclusion, digital enablement) c. Business Process and Systems Improvement (SAP-Ariba S2P, ERP’s design, development and enhancements) and d. Legal/Contracts. In coordination with our IT business partners, the CEO is responsible for the best design, development and utilization of SAP-Ariba modules for world-class procurement, as well as several other applicable data, data management, and reporting tools for the same.
“Excellence” in the COE is not simply aspirational, the purpose of the COE is to enable excellence in all matters of Nutrien Procurement practice. The COE is expected to lead and be a model for the rest of Procurement.
- Strategy and Planning:
- Design, develop and execute strategies that enable the world-class Procurement COE function
- Design develop and execute Procurement digital and data strategies and roadmaps
- Develop a comprehensive set of Procurement operational reports to optimize center and site business decision making regarding spend management, savings delivery, inventory management, supplier management, risk management, etc.
- Develop a comprehensive set of processes to provide back-office support to category management and site procurement teams
- Develop and manage a training program that will support talent development for Procurement personnel
- Perform additional task as assigned and defined by the VP, Procurement
- Technical Performance:
- Reflecting overall responsibility for Procurement COE practice areas:
- Establish, implement and manage best practice procurement governance and governance management practices. This includes at all times “owning and holding the pen” on facilitating governance improvements in the organization;
- Manage long-term data, process, digital and talent transformations within Procurement;
- Manage source-to-pay (S2P) workflow automation, inventory optimization, contract management and supplier relationship management tools via SAP-Ariba;
- Manage material master data, supplier master data, and spend data continuous improvement initiatives;
- Optimize world-class procurement business processes for all aspects of best business decision making where suppliers are involved (including management of supply eg. inventory/warehouse optimization), including insource/outsource decisions; and
- Manage the development and execution of a consistent global procurement performance model that accurately defines and measures procurement effectiveness, savings, synergies, and other performance and compliance results.
- Business/Operational Impact and Decisions:
- Develop and manage the COE to set foundational capabilities that enables the entire Procurement organization to identify, capture and sustain value from Nutrien’s supply network;
- Provide leadership on COE/Procurement related project teams;
- Represent the Procurement COE in a leadership capacity on business or project matters requested by other Nutrien functional business partners (Finance, IT, HR, Legal, SHE etc);
- Demonstrate a strong initiative, work ethic, and dedication to designing, developing and executing world class, best practice procurement strategies and plans;
- At all times remain in tune with evolving supply chain practices and standards that may be rapidly changing internally and externally. Become and remain immersed in procurement and warehouse/inventory best practices across industry and sectors (eg. Procurement Leaders, Gartner/SCM World networks), with strong capabilities in obtaining, adapting, evolving, and executing best practices for Nutrien and our suppliers (for ultimate Nutrien benefit);
- Develop capabilities to measure trade-offs and continually strike effective balance between the interests of Nutrien, our suppliers, and our commitments to diverse constituencies; and
- Develop overall strategies, methodologies and frameworks to manage competing interests within Procurement (eg. Center vs BU) while continually enhancing Procurement’s customer-centric , the business (eg. Wholesale and Retail Operations, Maintenance, Capital, Technology, etc), reluctant end-users impacted by Procurement technology improvement initiatives (eg. SAP-Ariba, SparesFinder), strategic and non-strategic suppliers, and others- navigating many perspectives and positing thoughtful and collaborative solutions to build and sustain excellent relationships.
- Develop and execute Nutrien’s supply chain Diversity and Inclusion strategies, while continually leveraging and aligning with internal partners such as Sustainability, Corporate Relations/Community Investment, HR, and other relevant internal stakeholder groups.
- Policy, Process and Procedures:
- Responsible for the design, devlopment and ongoing improvement of Procurement Governance;
- Responsible for design, implementation and monitoring of Nutrien Procurement and end user compliance with Procurement Governance; and
- Responsible for developing excellent data and reporting capabilities to achieve the above.
- Customer Focus:
- Enable, promote and enforce, in all aspects and regards, Procurement’s customer-centric mindset and capabilities.
- Talent Management:
- The COE has strong and diverse leaders of each functional area within it: Governance, SRM, Business Process and Systems Improvement, and Legal/Contracts. The Director will:
- Provide excellent leadership, coaching, mentoring and sponsorship for these leaders and their teams, particularly important given the continuous change environment Nutrien Procurement expects to be in for the foreseeable future;
- Develop, maintain and continually communicate COE talent management and development strategies linked to the overall Procurement strategies;
- Establish overall, aligned annual goals and targets for COE team members;
- Promote/live diversity and inclusion in the organization; and
- Create a talent coaching, mentoring and sponsorship plan for the COE and Procurement organization broadly.
- Required Industry Experience:
- Deep procurement/business transformation experience including integrated digital, data, process and talant transformations;
- Deep world-class procurement and supply chain experience, including COE (or COE-like) experience, focused on best-practice governance (policies, procedures, tools, templates, data, performance and compliance reporting), procurement process redesign and improvement, eProcurement systems (SAP-Ariba/Coupa/iValua etc.), risk management, communications and change management, spend management, strategic sourcing and category management.
- Education Degree:
- Bachelor’s degree required. Post-bachelor’s degree designation preferred (MBA, CPA, etc);
- Certifications in supply chain, procurement, inventory management, operations management or process improvement would be highly beneficial (SCMP/CPSM/Lean Six Sigma Green Belt or higher, etc.)
- Education Discipline:
- Business, Finance, Engineering, Supply Chain Management, Operations Management or related field
- Relevant Skills/Experience:
- Strong program management, project management and leadership experience within a transforming procurement or supply chain organization, or COE
- Strategic sourcing experience and capabilities
- Commodity spend management
- Source-to-pay (Source-to-contract + procure-to-pay)
- Supplier negotiations
- Supplier management
- Supply chain
- Strong understanding of supply chain concepts including strategic inventory management
- Results-driven mindset and capabilities, adept at resource prioritization, target setting, budgeting and business case development
- Motivated, high-energy, curious self-starter, strong business mindset; proven change agent with excellent facilitation and problem-solving skills
- Excellent communication and interpersonal skills with comfort working cross-functionally to gather information and resolve conflicts
- Team leadership skills capable of managing a team process to meet defined objectives
- Understanding of complex contract language, with a strong attention to detail
- Required Competencies
- Clear and solid understanding of, and practical experience with, enterprise asset management (maintenance, procurement, inventory management), spend management (e.g., Ariba, Analysis & Reports) and enterprise resource planning systems and tools (SAP/Oracle)
- Clear and solid understanding of Supplier Portal and Material Master Data tools, systems and processes and how they are integrated with all Systems (SAP/Oracle).
- Experience with Procurement analytics and a high degree of numeracy
- Advanced skills in Microsoft Word, Excel, and other MS Office applications
- High degree of ethics, discretion, honesty, fairness, and sound business practices to secure and maintain Nutrien’s reputation in the market
- Additional Notes
- Location of work can be flexible within Nutrien offices and/or sites; travel as needed within North America and occasionally international (~40%)
- The incumbent must have the ability to establish strong and trusting relationships, interact productively, and drive change among various internal stakeholders, departments, and employee groups (corporate and site management, other site personnel, etc.). This includes working collaboratively with Procurement team peers to ensure the suite of services from the COE work efficiently and effectively together for the end user.
- The incumbent must have the ability to establish, interact, and effect change at external and internal stakeholders.
- The individual in this role must be able to reconcile sometimes competing priorities within Nutrien and externally with our suppliers to achieve the best outcome for the company.
- This candidate will have strong communication and change management skills with keen insight and foresight.
- This person will have the ability to hone in on key issues and deliver focused proposals to address them in a thoughtful and credible manner across a diverse range of audiences.
- It will be important to be able to balance internal and external realities while achieving progress on goals and objectives and to demonstrate an ability to respect and reconcile divergent perspectives and practices across the business.
- The applicant must demonstrate a strong initiative, work ethic, and experience in constructing and executing best-in-class Center of Excellence strategies and plans.
- This individual must be a “quick study”, be able to sort through considerable data and information, demonstrate strong quantitative, analytical capabilities and qualitative insights, and ultimately able to get to the “heart of the matter.”
- The incumbent must be able to prioritize functional area initiatives and programs to provide systems (SAP-Ariba, SparesFinder, etc), accurate data analytics and effective back-office support operations based on a variety of factors and manage numerous in-flight initiatives at one time.
- The COE Director will need to develop and maintain a deep understanding of BU needs. It will be essential for the Director to strike an effective balance between the interests of the center and site procurement teams, the BUs, sites, site end users and our key suppliers.
- The Director will need to address competing interests, reluctant participants, and other barriers to participation in the COE projects – navigating many perspectives and positing thoughtful and collaborative solutions to build relationships and achieve common goals.
Accountability - Impact and Magnitude:
- This positoon has a direct budget of approximately $20M/year in COE SG&A plus capex/project budgets.
- Responsible for opex (SG&A) spend in COE function, as well as Strategic Procurement Enablement Program and related project budgets.
Authority and Freedom to Act:
- It is expected that the person in this role will achieve a high degree of independence while balancing highly collaborative relationships with core stakeholders including the Category Management Senior Director, BUs and their management teams (N, P, K, R, C), and site GMs to ensure policies and processes best serve Nutrien and end users.
- Strategic direction will be established in collaboration with peers, including other Procurement Leaders, and in particular, with this role’s direct supervisor, the VP, Procurement.
- In addition, this role will have the full support and guidance from the VP, Procurement, but will have a great deal of autonomy to build the necessary components to support a world-class procurement organization.
Nutrien is committed to creating an inclusive workplace. We encourage applications from all well qualified candidates who reflect the diversity of the regions where we operate. This includes recognizing the voluntary identification of status such as gender, sexual orientation, visible minority, Indigenous status, persons with disabilities, and veterans, where applicable.
If this sounds like a good match, apply now. This job will remain posted until filled. You may be required to undergo a background check and substance test in accordance with Nutrien policies.
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.